At TagBet, operated by Fiftybet Limitada, we are committed to providing a safe, fair, and responsible gaming environment. While most players enjoy gambling as a form of entertainment, for some it can become a serious problem. This page describes the tools and resources we offer to help you stay in control.
1. Play Responsibly — A Few Ground Rules
- Treat gambling as entertainment, not a way to make money
- Only bet what you can afford to lose
- Set a budget and time limit before you start playing — and stick to it
- Never chase your losses
- Don't gamble when you're upset, stressed, or under the influence of alcohol or drugs
- Take regular breaks
- Balance gambling with other activities you enjoy
2. Self-Assessment
Ask yourself the following questions. If you answer "yes" to any of them, you may have a problem with gambling:
- Do you spend more time or money gambling than you intended?
- Have you ever lied to family or friends about how much you gamble?
- Do you feel restless or irritable when trying to cut down?
- Do you gamble to escape problems or relieve feelings of helplessness, guilt, anxiety, or depression?
- After losing, do you feel you must return another day to win back your losses?
- Have you ever borrowed money or sold anything to finance gambling?
- Has gambling caused problems with work, school, or relationships?
3. Player Protection Tools
We offer the following tools to help you stay in control. To enable any of them, contact our support team or use the settings in your account dashboard.
- Deposit Limits — set a daily, weekly, or monthly cap on the amount you can deposit
- Loss Limits — cap the total amount you can lose over a defined period
- Wager Limits — limit the amount you can wager over a defined period
- Session Time Limits — receive a warning after a set play duration
- Reality Checks — periodic on-screen reminders showing your time played and net win/loss
- Cooling-Off Period — temporarily block your account for 24 hours, 7 days, or 30 days
- Self-Exclusion — block your account for 6 months, 1 year, 5 years, or permanently
Important: Self-exclusion and cooling-off periods cannot be reversed before the chosen period ends. During the exclusion period you will be unable to deposit, wager, or access the Service. Withdrawals of existing balances are still possible.
4. Underage Gambling
Gambling is strictly prohibited for persons under the age of 18 (or the legal age in your jurisdiction, whichever is higher). We verify the age of all players during KYC. If you suspect a minor is using our Service, please contact us immediately. Parents are encouraged to use parental control software such as Net Nanny or FamiSafe to prevent minors from accessing gambling sites.
5. Where to Get Help
If you or someone you know has a gambling problem, free and confidential help is available from the following organizations:
6. Our Commitment
Fiftybet Limitada is committed to responsible gaming. We:
- Train our customer support staff to recognize signs of problem gambling
- Monitor player behavior for signs of harm and proactively reach out where appropriate
- Never knowingly market to self-excluded players or minors
- Comply with the Anjouan Gaming Board's responsible gaming framework
- Support independent research on problem gambling
7. Contact
To enable player protection tools or speak to our Responsible Gaming team, contact rg@tagbet.net. All requests are handled confidentially and processed within 24 hours.